Q1. What services does All American Laundry offer?
All American Laundry brides itself in providing the highest quality laundry services in Belham Bay, USA since 1992.
Q2. Where does All American Laundry operate?
Our address is 3182 Westchester Ave, Belham Bay, NY 10461, United States. We serve surrounding cities, and offer free pickup and delivery services. You can download our free app and schedule a pickup today.
Q3. Where can I leave feedback for All American Laundry?
We would love to hear from you on how we did and how can we improve our services. The vast majority of consumers read reviews for local businesses on Google reviews. All American Laundry (AML) app shows the business rating based on AML verified customer reviews. Your review is very important to the success of our operation. After you place an order with AML you will have the ability to review your experience under “Order History” in your AML account.
You can also leave us a review on Google My Business (GMB) here.
Q4. Do I have to be home for the pickup and delivery?
It is not necessary to be present for pickup or delivery as long as we agree upon the method to receive/drop off your clothes.
Q5. How do I pay for my laundry order?
During sign up process, you will be asked to enter your credit card details. We will use your card on file for all transactions. All American Laundry (AML) applies highest security standards to deliver secure and reliable payment solutions that make your experience convenient and reliable. AML does not share your credit card information with anyone.
Q6. What is the damaged garment policy?
If, in a rare instance, you find a damaged item in your order, please call our customer service as soon as possible. If it is determined that we are responsible for the damage to your garment, will provide you a credit to the original form of payment for the fair value of that garment, as explained in the American National Standards Institute National Fair Claims Guide for Consumer Textile Products.
Q7. How do I include a special note with my order?
Use Your Account profile tab on our app to make changes at any time, or send a special request. All the key information in your profile will enable us to accurately and professionally process your service orders.
Q8. Will my information be kept confidential & secure?
All American Laundry (AML) respects your privacy. Across our business, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to provide service and support, and share service and company news and offerings with you. We do not sell your personal information. We don’t share your personal data. We strive to ensure that every customer experience is safe and secure.
Q9. What should I do if I have a problem with my cleaning upon delivery?
Should there be an issue with your service, call the store immediately and they will make every effort to resolve the matter to your satisfaction. Please understand that some issues, like persistent stains, may not be able to be resolved regardless of available products and our efforts.
Q10. What is All American Laundry refund policy?
All American Laundry strives to provide the very best quality cleaning for their customers. In the event you are not fully satisfied with the service, please contact our customer service.
Q11. Are your product environmental safe?
We believe businesses should work to offset their environmental impact as much as possible. Our service providers use high-quality, high-fficiency laundry equipment in order to reduce the carbon footprint.
Q12. What’s your hours of operation?
We are open 7 days a week from 6:30 AM to 6:30 PM (Eastern Time Zone), excluding holidays.
Always friendly and always diverse. Love going there and seeing them
Jason who helped me is the man! Needed clothes in two days and he made it happen. On top of being efficient, his welcoming personality makes for a solid customer experience.
I’ll be back more often!
Best dry cleaner I’ve been to. Staff was extremely friendly and personable. I had two jerseys covered in years of blood, food, dirt, and whatever else that now look brand new. They were super quick and cheap. They have a parking lot as well.
I pulled one of my long time favorite satin dresses out of my closet to wear for my birthday. Unbeknownst to me, there was a 10 year old white wine stain on it! I brought the dress in, sheepishly, and asked if anything could be done. I got a call a few days later and apparently dry cleaning it wasn’t cutting it so they asked for my permission to wet clean it. To my joy, they were able to take the stain out and the dress looks brand new! I’m extremely happy with the communication and professionalism. I highly recommend coming here!